Less chasing.
More useful conversations.
Put campaigns, automation and your team together around one customer journey. These example workflows show where to start.
From “Is this available?” to the next order.
Send new arrivals to opted-in customers. Let a flow answer product questions and route interested shoppers to your team.
- Reach: share an offer with a relevant customer segment
- Engage: collect the product or order details
- Help: continue the conversation in the inbox
- Get paid: payment received on Razorpay or PayU → WhatsApp receipt; failed → a retry link
Make the next appointment easier.
Send approved reminders, explain your opening hours and guide rescheduling questions to a person. Connect your own booking system through the API when you need custom integration.
- Remind: send the details before an appointment
- Guide: offer simple choices for common enquiries
- Follow up: assign changes to the right teammate
- Get paid: payment link expired → a reminder with a fresh link; every booking added to your Google Sheet
Help learners find their next step.
Answer course questions, collect interests and hand enquiries to a counsellor with the conversation already in view.
- Inform: explain the course and upcoming dates
- Understand: ask what the learner wants to achieve
- Connect: bring in a teammate for detailed advice
- Get paid: fee paid → receipt and class details; fee balance looked up from your Google Sheet
Start with the workflow you already understand.
Automate a question your team answers often. Run a campaign for one useful update. Keep people available for everything that needs judgment.
Razorpay, PayU and Google Sheets are built in. Other booking, store or CRM systems connect through the API, usually with a developer's help.