Campaigns

Message your whole customer list — and see exactly who replied.

Festive offers, payment reminders, order updates, appointment confirmations. Send one message to thousands of customers on WhatsApp, where they actually read it.

A finished WhatsApp campaign in GetSetSales, showing how many customers it reached and how many received, read and replied to it
Sending

From a spreadsheet to sent, without a developer

If you can attach a file to an email, you can run a campaign.

  • Upload a CSV or pick a segment. Use a list you already have, or target contacts by tag.
  • Fill in the blanks. Match each column — name, order number, amount due — to the gaps in your template.
  • Preview it. See the message exactly as a customer will, before anything is sent.
  • Send now or schedule. Pick a date and time and leave it to run.
GetSetSales campaign overview with three example completed campaigns
After you press send

Know what happened to every message

A campaign is only useful if you can see what it did.

Delivered, read, replied

Live counts for the whole campaign, and the status of each individual customer underneath them.

Replies land in your inbox

When a customer answers a campaign, the chat opens in the shared inbox for your team — or an automation picks it up.

Failures explained, and retried

See why a message did not go through, grouped by reason, and retry the ones that can still be delivered.

Opt-outs enforced for you

A customer who asks you to stop is excluded from every future campaign automatically. WhatsApp requires it; you never have to remember it.

Paced to protect your number

Large sends are paced rather than fired all at once, which keeps your WhatsApp quality rating healthy.

Results you can take with you

Download a campaign’s results as a spreadsheet, or schedule campaigns from your own system through the API.

Good to know

How WhatsApp campaigns work

What is a template, and why do I need one?

WhatsApp only lets a business start a conversation with a message Meta has approved in advance — a template. You write it once inside GetSetSales, Meta reviews it, and you can then send it to any number of customers with their own details filled in.

What does a campaign cost?

Our fee is ₹0.15 for each message delivered. WhatsApp’s own charge is billed to you separately by Meta, at its published rate, with no markup from us. A message that fails to deliver is not charged. Work out a month’s cost.

How many customers can I message in a day?

Meta controls messaging limits and business verification. Check the current limit in your WhatsApp Manager and complete any checks Meta requests before planning a larger campaign.

Set up in about 10 minutes. We’ll help if you get stuck.

Create your free account, connect the WhatsApp number you already use, and send your first message today. Your first 100 messages carry no platform fee. Meta charges apply separately.

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